Frequently Asked Questions
Customer Service is best at Low Cost Storage facilities. You’ll find below answers to your FAQ’s. If you particular questions aren’t answered, feel free to direct your concern to a Self Storage Professional by calling or visiting our nearest facility.
How long do I have to sign up for?
You can choose from month to month leases*, there’s no need to worry about long contracts and commitment.
When can I get to my belongings?
Our helpful and professional management team will assist you during posted business hours.
How much notice must be given when I move out?
We require a 30 day written notice to move out. Full details on the vacating policy will be provided for you at the time of move-in.
How can I make a payment?
Payments can be processed online .Generally we require your payment to be automatically deducted from your credit card on account. Please ask your manager about this feature. All of our facilities are equipped with a payment drop box. We do not take cash payments.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your needs. Unit sizes and prices vary by location. Please contact a facility near you for available sizes and prices.
How do I calculate how much storage space to rent?
Start by visiting our “what size do I need” to get a better idea. Still not sure? Our expert managers can assist you in determining the right size. Just give us a brief description of what will be stored and we’ll help you determine how much space is needed.
What forms of payment do you accept?
We accept Visa, Mastercard, and American Express.
Do you sell Locks, Packing and Moving supplies?
Yes, High quality locks with a Lifetime Warranty at a discounted price! We also offer boxes and moving supplies.